Yes. The proposed Case Management System will be a unified system that interfaces with multiple courts throughout the State and integrates with a variety of databases and reporting systems. In particular, the new System will have four (4) objectives:

1. Increased Public Safety Outcomes. By streamlining processes, increasing data and evidence sharing, and putting data in the hands of Court personnel, the Judiciary will make data-driven decisions leading to increased public safety outcomes.
2. Increased Reporting & Analytics. Advanced reporting and analytics capabilities will allow the Judiciary to identify trends quickly and to help allocate resources towards those trends.
3. Increased Security. The new System will be built with a “security first” posture to protect sensitive information from cyberattacks and increasing digital threats.
4. Increased Flexibility. The new System will be owned by the Judiciary – not third-party vendors requiring licensing and subscription fees – allowing additional courts to be onboarded as needed and features and functionality to be added on the Judiciary’s timeline.

Yes. The System is being built to support users involved with Superior Courts, State Courts, Magistrate Courts, Probate Courts, and Accountability Courts. The specific courts that will pilot this System are being identified currently. If your Court would like to be a pilot participant in this Project, please reach out to the Project team at GACMSproject@georgiacourts.gov.

Yes. We intend to build a System that provides a robust, unified experience to all users. This System will include features and functionality such as case initiation/e-filing, payments/financials, records search, calendaring, evidence transfer, reporting, and other important elements of users’ day-to-day use of a case management system.

JC/AOC continues to identify users’ desired features and functionalities. If you would like to provide your input, please contact GACMSproject@georgiacourts.gov.

Yes. JC/AOC has reached out for input from Judges, Clerks, and Court Administrators through town halls, and a survey prior to competitive bidding for general requirement and is partnering with users at all levels right now to define and build a System that meets users’ needs. JC/AOC also consulted with NCSC prior to and during the vendor selection process and will continue to partner with time to identify best practices that can be incorporated into the System.

JC/AOC continues to seek partners at all levels who want to be a part of this landmark project. Please contact GACMSproject@georgiacourts.gov with ideas, questions, and expressions of interest.

Yes. This System will be delivered in three (3) phases:

• Phase 1 // Discovery and Design (January 2025 – March 2025): We are working alongside judicial system partners to identify the design and functionality of the Minimum Viable Product (MVP) of the System.
• Phase 2 // MVP Implementation and Testing (April 2025 – December 2025): We will be building the MVP and implementing it with pilot counties and courts by the end of 2025.
• Phase 3 // Enhance, Operate, and Scale (January 2026 – December 2026): We will operate the System, while also building additional functionality into the System and implementing the System in additional counties and courts.

No. While we anticipate the System will be robust and capable of supporting a multitude of workflows within the Judiciary, it will not be mandatory. Counties and clerks will have the ability to opt into using the System on their timeline.

Yes. This Project is being overseen by an Ad Hoc Committee of the Judicial Council of Georgia. This Ad Hoc Committee – appointed by the Chief Justice Michael P. Boggs – includes experienced and regionally diverse individuals representing Superior Courts Judges, State Court Judges, County Clerks, District Attorneys, the Georgia Technology Authority (GTA), Georgia Crime Information Center (GCIC), and the State Bar of Georgia.

No. The State of Georgia will fully fund the design, build, and implementation of this Project through dedicated federal American Rescue Plan Act (ARPA) funds. We anticipate that Georgia’s counties and courts will see significant savings in their budgets by adopting this System, as the State of Georgia will own, operate, and maintain the System, freeing counties and courts from paying their own annual case management system licensing costs. Further, we do not have any pending legislation or State budget appropriations to support for this Project.

Yes. The new System must have a unified approach to judicial records and data to meet the State’s vision and objectives of better public safety outcomes and better judicial operations through data-driven decision-making.

Court personnel must be able to see a single snapshot of an entity in the judicial system and transparent reporting that can be relied upon by all stakeholders. However, while providing that unified structure, judicial records will remain unique, separated by court (as applicable), protected against unauthorized access, and portable. We have accounted for the data migration that will be necessary to support the System and more information about those data migration efforts will be provided in the upcoming months. At no time, though, will JC/AOC – or its vendors – become the custodian of any judicial records or data and any migrations will occur in partnership with pilot counties and courts.

Yes. The State’s new System is being built with a “security first” perspective to ensure the confidentiality and security of sensitive data in judicial records. We will use a variety of best-in-class security frameworks and mechanisms, along with the industry leading best practices of our vendors, to build a System that protects judicial records and the information contained within them from cyberattacks and threats.

Yes. We have accounted for engaging, scenario-based, role-based training to be delivered through a variety of methods for users of the System as part of this Project. Additionally, the Project team will provide videos and user guides as we get closer to implementing the MVP in pilot courts. Check back on this website for additional information about System training later this year.

Yes. We are partnering with Amazon Web Services (AWS) and Slalom to build this System. AWS provides its services to over 7,500 government agencies around the world, including various agencies across the State of Georgia, such as the JC/AOC, GTA, Georgia Department of Human Services (DHS), and Georgia Data Analytics Center (GDAC). Slalom’s over 10,000 consultants provide a variety of business and technology products and solutions to customers across the globe, including state agencies, judicial partners, and public sector clients across the State of Georgia.

Yes. Throughout the Fall and Winter 2024, JC/AOC followed a robust process to identify vendors who could successfully implement its vision for a Statewide Case Management System along with the specific features and functionalities identified as necessary by Project stakeholders. Vendors submitted proposals outlining their expertise in building case management systems and user-friendly products, approaches for successfully implementing this Project, as well as proposed timelines and budgets. JC/AOC and the Ad Hoc Committee interviewed select vendors and ultimately selected AWS and Slalom to deliver this Project alongside them, pilot counties and courts, and the JC/AOC.

Yes. We are excited to have potential users involved in the design, build, and implementation of the System. If your Court would like to be involved in the design of this System or a pilot participant in this Project, please reach out to the Project team at GACMSproject@georgiacourts.gov.

Yes. We are committed to ensuring that all users of this System have their questions answered throughout the design, build, and implementation of this System across the State. The best way to contact us is by sending an email to the Project team at: GACMSproject@georgiacourts.gov.

Yes. We will provide regular Project updates on this website and encourage you to check back periodically for additional FAQs, access to Project documents, and other Project-related information.